The UK site is created and run by Schalk Zeeman on behalf of BALARAD, s.r.o. All questions in relation to purchases can be made to [email protected]
In order to receive better and faster support, please make sure to:
- Always write your full name (including middle initial), address and transaction number (if you have already purchased our products).
- Include all previous correspondence when replying to our e-mails.
- Please do not use multiple e-mail addresses in communication with us.
Software support questions please address to: [email protected]
Stock designs questions please address to: [email protected]
If you didn’t receive an answer from us within one working day, please check:
if your mailbox is full and is not receiving e-mails.
if you have written your return address correctly.
if anti-virus barrier, anti-spam filter, e-mail attachments filter or other filter applied by your ISP blocks receiving of normal e-mails.
If your mail was not sent because our ISP denied relaying with your ISP (your ISP is on the black list of the spam senders), please do following:
ask your ISP to be removed from the black list of the spam senders